Archive for the ‘User Experience’ Category

Bad Examples: Sea to Summit

Friday, February 8th, 2013

I really like Sea to Summit. I own several of their drybags and a few other pieces of kayak gear. Their regional selector, however, leaves a lot to be desired.

Screen shot of Sea to Summit's regional selector

Click the map, right?

Looking at this screenshot, you’d expect to just click your region, right? Nope. The map is just a background graphic. Instead you have to find the small, zero-contrast dropdown menu in the top right corner. To make things even better, it’s not even a proper dropdown. It’s a link that only opens on click, so you cannot access it without a mouse.

Bad Examples: Canon Global

Wednesday, November 9th, 2011
Screenshot of Canon Global Consumer Products page

Canon Consumer Products Page

While attempting to shop for a camera for my wife for Christmas today, I made my way over to I selected “Products & Solutions” from the top global navigation and chose “Consumer” from the dropdown that appeared. I was taken to the page shown ¬†on the right. So far, so good.

Since I was shopping for a point-and-shoot camera, I attempted to click the box labeled “Compact Digital Cameras.” No response.

I tried clicking the photo instead. Again, nothing. (more…)